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GetBMWparts.com strives to provide the absolute best customer service possible. After reviewing our FAQ and Policies sections, please send any additional questions, comments, or concerns to getHelp@getBMWparts.com. We answer new emails daily, Monday through Friday, 8am - 5pm EST. Please allow up to 48 hrs during normal business hours for a reply. We can also be reached by Private Message through the various online forums we support, or through "live chat" via AIM, screen names Jason at Tischer and Evan at Tischer. **Since we are an online business that corresponds completely electronically, we do not have a phone number to getBMWparts.com. Please do not call the dealership as we do not accept phone calls for internet parts. (we'd never be able to handle the tremendous volume of inquiries we get daily, and we want to help everyone as quickly as possible)